Who We Are

Fire Guard Compliance Ltd provides fire safety and compliance services throughout the North West and Midlands. If you have any questions regarding this Privacy Policy or how we use your information, please contact us using the details on our website.

What Information We Collect

We may collect the following personal information: Name Company name Telephone number Email address Property or business address Information you provide when completing our contact form Any correspondence between you and Fire Guard Compliance Ltd We may also collect technical information including: IP address Browser type Device information Pages visited on our website Date and time of your visit

How We Use Your Information

We use your information to: Respond to enquiries Provide quotations Deliver our services Arrange appointments Communicate regarding existing work Improve our website and customer experience Meet our legal and regulatory obligations We will only process your personal information where we have a lawful basis to do so.

Lawful Basis for Processing

Under UK GDPR, we process your data because: You have requested information or a quotation. It is necessary for the performance of a contract. We have a legitimate business interest in responding to enquiries and improving our services. We are required to comply with legal obligations.

How Long We Keep Your Information

We only retain personal information for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

Sharing Your Information

We do not sell, rent or trade your personal information. We may share information with trusted third-party providers where necessary to operate our business, such as: Website hosting providers IT support providers Professional advisers Government or regulatory authorities where legally required All third parties are required to keep your information secure.

Website Analytics

Our website may use Google Analytics to help us understand how visitors use our website. Google Analytics collects anonymous information including: Pages visited Time spent on the website Device type General location Referring website This information does not personally identify you. You can learn more about how Google uses data by visiting: https://policies.google.com/privacy

Cookies

Our website uses cookies to improve your browsing experience. Cookies may be used to: Remember your preferences Analyse website performance Improve website functionality You can manage or disable cookies through your browser settings.

Keeping Your Information Secure

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.

Your Rights

Under UK GDPR you have the right to: Access your personal data Correct inaccurate information Request deletion of your data Restrict processing Object to processing Request transfer of your data where applicable Withdraw consent where processing is based on consent If you wish to exercise any of these rights, please contact us. You also have the right to complain to the Information Commissioner's Office (ICO): https://ico.org.uk/

Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact: Fire Guard Compliance Ltd

Email: info@fireguardcompliance.co.uk

Telephone: 07415771553

Website: www.fireguardcompliance.co.uk